Privacy & Cookies

Privacy Policy

Contents

 

What information do we collect and how do we use it?

We collect personal data from you when you register to join our database, receive newsletters, contribute materials and join discussion forums. This information is protected by UK data protection law. We remind you about our data collection policy when you fill out your details on our registration form.

We ask you to provide us with details such as name and email address — many fields on our registration form are optional but certain fields are mandatory. The data we collect from you is an important function in realising the goals of Theatre Bristol, namely to build a networking tool for theatre practitioners. It also helps us to understand our site userbase and allows us to send you information regarding site or Theatre Bristol policy changes, such as modifications to our terms and conditions.

We do not share your personal information with third parties or send you Theatre Bristol communication without your prior consent — you give us your consent to do so by ticking the check box when you register on the site.

Theatre Bristol will always hold your details securely. We will keep to your current communications preferences. We’ll ensure you’re in control of your data. If you have any questions, would like to change your communication preferences or opt out of communications at any time contact us on or on 0117 373 0873.

Registering with www.theatrebristol.net (Account data)

When you sign up to www.theatrebristol.net, we will collect your name and email address (account data). This account data may be processed for the purposes of operating www.theatrebristol.net, ensuring the security of our website and services, and maintaining back-ups of our databases. You consent to this when you agree to our Terms & Conditions when you register with our website.

We use WordPress to store this information. Please see the WordPress privacy policy for more information.

You can update your account data via the Account Settings page in My Account. You can request to delete your account by emailing or calling 0117 373 0873.

Publicly posted information (Publication and Profile data)

The information you choose to include in submitted listings (Events, Jobs, Opportunities, Notices) is published publicly on this website. Should you choose to make a Person or Organisation profile, the information included is published publicly on this site. While we take technical steps to prevent automated harvesting email addresses we cannot guard against manual collection by third parties of the data published on this site.

This data may be processed by Theatre Bristol for the purposes of enabling such publication and administering our website and services. You consent to this when you agree to our Terms & Conditions when submitting your listings. You can delete any of this data at any time via the relevant My Account page. If you need any help with this, you can contact us.

You should be aware of the fact that publishing personally identifying information on the internet potentially puts you at risk of identity theft and weight these concerns in mind when adding content to the site. You can find more information about preventing identity theft on this website: identitytheft.org.uk.

Deleting your information

If you wish to remove any information in any listings you have submitted to the site you can do so via your ‘My Account‘ pages. If you wish to be removed entirely from our website user database at any time, you can request this by emailing or calling us on 0117 373 8073.

Subscribing to our newsletter

When you choose to sign up for our newsletter:

  • we will collect your name and email address
  • you agree the collection, storage and processing of this personal information by us, using MailChimp
  • your personal information will be used to send you our newsletter and on occasion important information relating to Theatre Bristol or your account
  • the information we hold about you will be accurate and up to date. You can contact us on to check this information, and if it is inaccurate we will amend or delete it as requested

We use MailChimp to store email addresses and names; to send our newsletters and to track interactions from those newsletters. Please see MailChimp privacy policy for more information.

If you want to end your subscription to our newsletter you will find an unsubscribe link at the bottom of each newsletter. You can also contact us on or on 0117 373 0873 to change your communication preferences.

Information gathered from competitions

Occasionally we run competitions on www.theatrebristol.net. We will usually ask you to submit your email address so that we can contact you if you win. If delivering your prize requires it we may share that email address with another organisation, for example if you have won theatre tickets we will normally pass your details to the box office of the Theatre so you can collect your prize.

Job applications

We may advertise a Theatre Bristol job vacancy on our website which you can apply for via email. We collect some basic personal information which is not shared with any other party.

Links

www.theatrebristol.net contains links to other websites — please remember that when you click on any of these links you’re moving onto another site and that their terms, conditions and policies will apply when you are visiting their pages, and these may differ from ours.

Legal Requirements

While it is unlikely, Theatre Bristol may be required to disclose your user data by a court order or to comply with other legal requirements. We will endeavour to inform you of this requirement wherever possible, unless we are legally restricted from doing so.

No commercial disposal to third parties

Theatre Bristol does not sell, rent or distribute any personally identifying data from our users to third parties for commercial purposes without your prior consent.

Data retention

Any personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose. We will take steps to regularly audit the data we hold with a view to removing that which is no longer necessary for that purpose.

You may instruct us to provide you with any personal data we hold about you; this may be subject to the supply of appropriate evidence of your identity.

Cookies (Usage Data)

A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s hard drive. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. We use cookies on www.theatrebristol.net as a form of user identification in certain areas of the site and to record the frequency with which pages on the site are visited (usage data), but they do not record any confidential or personal information.

This usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. We may process this usage data using Google Analytics. This information is important to help us continually improve our services and the experience of users of the website. For more information, visit the Google Analytics privacy page.

Any cookies that are placed on linked sites remain the responsibility of that party, and we cannot be responsible for any information that site may gain about you when visiting their sites.

Amending our Privacy Policy

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.

If you have any questions about the Policy or would like to change your communication preferences contact us on or on 0117 373 0873.

Artist Support Privacy Policy

Our Artist Support service is bespoke to the artist or producer we are working with. It may take the form of meetings, Open Offices, phone calls or email correspondence.

We will never share your email address with a third parties and we will hold it securely. If you engage with our artist support service we will ask you if you consent to us keeping a record of your email address so we can keep in touch with you in future. This will only be with correspondence relevant to you, including the opportunity to take part in an Artist Support Engagement survey. These surveys are vital to us being able to monitor the impact of our artist support service, keep it free, and make it the best it can be.

If you have any queries about this, want to change your communication preferences or want to know more please contact us. You can withdraw your information at any time by getting in touch on or 0117 373 0873.

Projects and Initiatives Privacy Policy

Our Projects include our performance Platforms, Action Learning, TB Agents, Open Spaces and other events and projects we take part in. If you engage with us in one of our projects we will collect your name, email address and occasionally phone number so we are able to keep in contact with you. This will only be with correspondence relevant to the project, including the opportunity to take part in a Theatre Bristol Engagement survey after the project is completed. These surveys are optional, and are vital to us being able to monitor the impact of our artist support service, keep it free, and make it the best it can be.

If you want to discuss your communication preferences or withdraw your data at any time you can do so by contacting us on or 0117 373 0873.