Website: https://accessandinclusivitymatters.com/ (opens in new tab)
Twitter: @aandimatters (opens in new window)
Facebook: https://www.facebook.com/accessandinclusivitymatters/ (opens in new window)
I offer bespoke disability Access Solutions workshops, and freelance Access Officer services for arts, leisure and community venues.
I run Access & Inclusivity Matters, delivering staff training workshops that focus on a practical, basics-first approach to everyday Accessibility.
All workshops are put together to offer an efficient and cost-effective training programme and come with detailed resources for future reference, and a user guide / manual to follow. If implemented, training will increase audience engagement, satisfaction and retention.
In my previous role as Access Officer and Group Sales Manager in a large commercial theatre group I assisted 2000+ disabled customers every year. Over my 24 year career I spear-headed a range of Accessibility services and facilities, including the Assisted performances programme for the group, and successfully delivered hundreds of such events.
My workshops include lots of low- or no-cost Everyday Access solutions that can be implemented straight away, and longer-term suggestions to develop over time. They’ll help you to work towards improving the experience of all D/deaf and disabled people visiting or working in your organisation.
I can put together bespoke sessions to suit your time, budget and content requirements. Choose from:
a&im 1: Everyday Access solutions – which includes an overview of the Equality Act 2010, customer service awareness sessions, marketing and promotion, accessible booking procedures, building management and front of house, and an optional participant-led venue accessibility assessment.
a&im 2: Assisted Performances workshop, which explores all aspects of the set-up and successful delivery of accessible events, such as audio described, sign language interpreted and ‘relaxed’ events.
a&im 3: Customer Service Awareness and Everyday Access workshop, a shorter session tailored towards customer-facing casual staff.
Or cherry-pick from all three!
I can provide freelance Access Officer services, such as assisting you to put together Accessibility Guides, Visual Stories and Access information for your website. I am also a trained Audio Describer.
Please do get in touch to discuss how I might be able to help you improve accessibility in your organisation!